Policies

Cancellation and refunds

Last updated: July 2026 · final text to be supplied

Before we start making it

Cancel any time before the order enters the kitchen for a full refund to the original payment method, within 5 to 7 working days.

Once it is made

Sweets are perishable and made to order, so we cannot accept returns. If something arrives damaged or wrong, send a photo within 24 hours and we will replace it or refund it.

How to reach us

WhatsApp is fastest. Include your order number, it starts with NRS.

Questions about this policy? Write to info@neyvelirajendrasweets.com or call +91 93846 61555.